S&P has determined its strategies toward sustainability under 3 pillars including people, planet and profit on the basis of good corporate governance and the promise of "Healthier Family, Happier World" with the highest aims to maintain proper balance of impacts in the economic, social and environmental dimension to the Company and all groups of stakeholders for good health of consumers, business partners and communities. These are to conserve natural resources and the environment by driving the operation in conformity with the global sustainable development goals (SDGs) under the Global Reporting Initiative (GRI) which is regarded as framework for determination of issues of sustainability, scope and guidelines for sustainable business management covering the Company.

S&P Sustainable Strategies

Economic Dimension Social Dimension Environmental Dimension
Sustainable Development Goals (SDGs)
GLOBAL BRAND FROM THAILAND PROUD TO SUSTAIN OUR LEGACY PROUD TO SERVE THE WORLD SUSTAINABLY
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Global Reporting Initiative (GRI)
  • Food quality, safety, health and nutrition
  • Customer relationship management
  • Responsible sourcing
  • Responsible marketing and product labeling
  • Innovation
  • Human capital development
  • Human rights and labor practices
  • Occupational health and safety
  • Social impact on community and community development
  • Packaging
  • Waste and food waste management
  • Climate change
  • Energy management and greenhouse gas emissions
  • Water management
Main Strategies
  1. Create cooperation with health and public health alliances for product development and disseminate the nutritional data, useful and reliable facts to customers and consumers
  2. Integrated operation between nutritional research and development units, production process, purchasing and procurement and marketing for sustainable management throughout the value chain
  3. Develop innovation to create value and added value to organizations in different areas including:
    • Product innovation
    • Business innovation
    • Process innovation
  1. "Strengthen the Core" by enhancing the strength of knowledge standard and core abilities of personnel
  2. "Create the Next" by creating organizational abilities in new dimension to create future success
  3. Prepare personnel to support future business expansion and growth
  1. Support the use and design of environmental-friendly packages
  2. Effective waste management to reduce wastes in the organization and create the value for wastes and reuse thereof
  3. Committed to driving to become low-carbon footprint organization through programs supporting activities of greenhouse gas emission reduction
Sustainable Development Goals (SDGs)
  1. S&P outlets shall fully pass the criteria for evaluation of the Quality Service and Cleanliness (QSC) Standard within 2025
  2. The standard of production lines for S&P food and bakery manufacturing factories with the goal of ISO22000:2018 Standard Accreditation within 2025
  3. The research and development of S&P healthy menus shall be conducted as alternatives for consumers, totally 100 menus within 2025
  4. Customers shall have satisfaction to S&P products and services at the rate of 85% within 2025
  1. The turnover rate of management level employees shall be reduced to not exceeding 5% within 2025 (compared to those in 2018)
  2. The human capital development goals shall be determined with Human Capital Return On Investment (HCROI)-value increased by 20% within 2025
  1. Packages for products at S&P outlets can be recycled, biodegradable or reuseable by 100% within 2022
  2. Planning for control of wasted bakery which shall be reduced by 30% within 2030
  3. The number of wastes per unit of production of food factories shall be reduced by 30% within 2030
  4. Wastes sorting shall be operated at all branches of S&P outlets
Operational Guidelines
  1. Implement the outlet management with standard manuals and monthly assessment of the Quality Service and Cleanliness (QSC) at the level of not lower than 85%
  2. Follow up the standard and requirements of domestic laws and global trends for development of the quality system of the production units at outlets and factories
  3. Develop and create healthier menus/ wellness menus to support good health of the society, particularly during the COVID-19 situation and in response to the entry to the elderly society
  4. Develop packaging to prolong the useful life of products, increase the marketing value and to distribute goods with the highest efficiency
  5. Follow up and evaluate customers' satisfaction on tastes, services and cleanliness continuously through E-Satisfaction Survey to meet customers' demand promptly and effectively
  6. Conduct the site audit continuously for quality control of raw materials and for environmental control, human rights, occupational health and safety as per objectives of supporting the Company's business partners with sustainable management.
  1. Emphasize the competency development of personnel and promote employees' potentials by organizing training and work skill development and management in different areas to create efficiency and effectiveness of sustainable operation of works
  2. Enhance the learning potentials of the youth by opening learning courses under the Vocational Certificate Program by "S&P Learning Center" to create occupations and social opportunities to communities in all regions of Thailand
  3. Pass on skills and knowledge of the organization to communities so that people in the society shall have good and holistic health and nutrition through the program for passing of expertise of the Company to communities such as vocational training program for prisoners, program for enhancement of quality of life of students in the Regions, S&P Kitchen for Kids Program, etc.
  4. Emphasize the creation of incomes to local communities through the selection of good quality and organic raw materials from farmers directly and employment of local workers as well as exchange of experiences for quality of life development to communities in the long term.
  1. Use environmental-friendly packages as per the Roadmap for Plastic Waste Management B.E.2561-2573 Governing the Plastic Waste Management Plan by the Ministry of Natural Resources and Environment with operational guidelines which can be summarized into 5 alternatives , as follows:
    1. Use recycled plastic for reduction of creation of new plastic
    2. Use mono-materials for entry into the recycling process
    3. Use bio-plastic due to biodegradability under proper condition
    4. Reduce the thickness of plastic packages to reduce the creation of plastic from sources
    5. Use plastic-substitute packages which are biodegradable such as pulp mold food packages, hybrid boxes, environmental-friendly craft paper
  2. Manage demand and supply for conformity by developing IT system and effective operation for planning, production and sale
  3. Promote the effective use of resources such as water supply, electricity, liquefied petroleum gas and non-renewable energy, and develop the production process for waste reduction, including project implementation on use of waste scraps such as:
    - Waste sorting project
    - Up-cycling project for production of employee uniforms from plastic bottles
  4. Create cooperation with alliances on sustainability to achieve the common goals of sustainability such as:
    - S&P Paper X (plus SCG) Project for recycling of used paper
    - S&P Food Rescue Program in cooperation with SOS Foundation to donate surplus foods from production to communities living with scarcity
  5. Use renewable energy in the production process by installing solar roof for bakery production
  6. Develop effective transport management system including the product distribution centers and management of the logistics system for the highest effectiveness
  7. Provide carbon footprints of products (CFP) and organizations (CFO) to evaluate the greenhouse gas emission and seek guidelines for reduction of release of carbon footprints
  8. Implant the social and environmental responsibilities awareness to employees and stakeholders of the organization

S&P Strategic Policy

Corporate Governance

S&P is committed to its good corporate governance and operational measures under the "S&P Work Regulations and Ethics" and promoting the organizational culture of responsible business operation from the Board of Directors to employees at all levels as well as business partners; whereas, all business partners must accept the S&P Code of Conduct for Suppliers for cooperation in developing products of the highest quality for consumers and increasing the competitiveness.

The Company has jointly announced its intentions with Thai Private Sector Collective Action Against Corruption (CAC) and the Thai Institute of Directors (IOD), which has received the NACC Integrity Award since 2012 and has been accredited as a member of Thai Private Sector Collective Action Against Corruption (CAC) since 2013 so far. Additionally, S&P has also encouraged business partners to join as network parties with the public sector and the private sector against corruption and bribery in order to create a strong foundation of good corporate governance and to be a key factor to achieve the goals of sustainable growth.

Since the Company has been aware of its responsible business operation and respects to the rights of all groups of its stakeholders, therefore, the Company has its follow-up mechanism and processes of strict handling with the cases of breach of ethics; and all stakeholders may report the case of infringement of rights to the Company through the following channels:

Telephone
089-204-5542
Or 0-2785-4000 Ext.386
Complaints Box
Head Office, Food and Bakery Manufacturing Plants
Seal Letter
The Audit Office of
S&P Syndicate PCL.
Corporate Governance Goals
  • S&P executives and employees have fully 100% acknowledged and complied with the "S&P Work Regulations and Ethics"
  • S&P business partners have fully 100% acknowledged the S&P Code of Conduct for Suppliers.
Operational Guidelines
  • Determine the structure of good corporate governance from the structure of the Board of Directors, subcommittees until the operational employees for independency
  • Organize training on ethics/anti-corruption/complaint management for new employees on a monthly basis, and increase channels of digital communication so that executives and all employees shall be able to study additional data continuously
  • Establish the audit committee and the working group to follow up the working process and compliance with procedures of the Company, procedures for business partners and clearly announce the anti-corruption policy, including civil and criminal actions against executives and employees who committed offences against the laws.
Risk and Crisis Management

At present, the business operation must always encounter changes, including business environment and emerging risks, particularly crisis from COVID-19 situation. As a result, the Company shall continuously analyze and follow up the situation of policy change of the Country and promptly adjust the operational strategies. Therefore, the Company has given the importance to the organizational risk management and business continuity plan (BCP) to handle significant risks, including regulatory, social and environmental risks as well as cyber security which are challenging external factors and may affect the business operation.

Therefore, we are committed to upgrading the systematic risk management throughout the organization and to creating confidence to all groups of stakeholders, including employees, business partners, alliances and shareholders reflecting the increase of capacities to handle changes and to carefully manage risk issues in all areas more thoroughly and rapidly and to operate their sustainable businesses.

Total Number of Employees