Environment
|
| Waste and Food Waste Management |
- educe unsold bakery 5.5% of bakery sales (Bakery & Sandwich)
|
6.1%
on revenue |
< 5.5%
on revenue |
< 5.5%
on revenue |
< 4.5%
on revenue |
|
- More collaboration on sustainable consumption (Managing bakery waste for societal benefits)
|
19.28%
of surplus bakery |
10%
of surplus bakery |
15%
of surplus
bakery |
20%
of surplus
bakery |
- Replace biodegradable, recyclable, or reusable packaging 100% (Finish products package)
|
97.14% |
100% |
100% |
100% |
| Climate Management |
- ISO 14001 environmental management system certification application or GI3 (number of certified factories)
|
2 factories
(cumulative) |
1 factories |
2 factories
(cumulative) |
2 factories
(cumulative) |
|
- Carbon Footprint of Products (CFP) certifications, covering both newly certified and renewed items.
|
5 Products |
3 Products
(cumulative) |
3 Products
(cumulative) |
18 Products
(cumulative) |
- Reduce Scope 1&2 Greenhouse Gas (GHG) emissions by 24.6% by 2030, relative to2023 base year (Absolute Emission Target).
*The increase in emissions is driven by electricity consumption within S&P’s outlets.
|
Increase
1.94% |
Decrease
7%
(from 2023) |
Decrease
14.1%
(cumulative) |
Decrease
24.6%
(cumulative) |
Social
|
| Health & Nutrition |
- 100 new Wellness Menus includes healthy food, bakery, and beverage (with detailed nutritional information)
|
28 new menus
(54 cumulative
menu items) |
40 เมนูใหม่
(สะสม) |
50 เมนูใหม่
(สะสม) |
100 เมนูใหม่
(สะสม) |
|
- Nutritious health products certified by Third-party certified (Healthier Choice)
|
1 Product |
1 Product
(cumulative) |
2 Product
(cumulative) |
7 Product
(cumulative) |
| Customer Experience |
- CSAT - Customer Satisfaction Scores >85%
|
86%
ของจำนวนลูกค้าที่ตอบ
แบบประเมิน 29,078 คน |
85%
ของจำนวน
ลูกค้าที่ตอบแบบ
ประเมิน |
85%
ของจำนวน
ลูกค้าที่ตอบแบบ
ประเมิน |
85%
ของจำนวน
ลูกค้าที่ตอบแบบ
ประเมิน |
|
| Food Quality & Safety |
- All S&P restaurants pass QSC evaluation (requires a minimum standard of 85%)
|
68.3%
of outlets |
90%
of outlets |
90%
of outlets |
90%
of outlets |
| Human Capital Management |
|
37.61% |
≤50% |
≤50% |
≤50% |
|
|
|
5,311.12
baht/person |
8,786
baht/person |
9,049
baht/person |
10,490.82
baht/person |
Governance & Economic
|
| Supply Chain Management |
- ESG-Assessed Suppliers:
- Existing: Purchase value > 500k THB
- New: All new suppliers
|
100%
of Existing and New
Suppliers |
100%
of Existing
and New
Suppliers |
100%
of Existing
and New
Suppliers |
100%
of Existing
and New
Suppliers |
|
| Corporate Governance & Business Ethics |
- Conducting surveys to monitor and measure the progress of corporate governance and operation by Thai Institute of Directors (IOD)
|
5 stars
CGR score
90-100 points
(Excellence) |
5 stars
CGR score
90-100 points
(Excellence) |
5 stars
CGR score
90-100 points
(Excellence) |
5 stars
CGR score
90-100 points
(Excellence) |
|
