MESSAGE FROM THE CHAIRPERSON
To Shareholders and Stakeholders
In the year 2022, it can be considered a very challenging year for restaurant business operators who have had to adapt to the new digital economy, which is highly competitive with advanced technology. Consumer behavior has changed, with an increasing number of orders being placed online, while Human Resources has become more scarce, for Thai workers who are trending towards online sales instead of being just employees. This has resulted in a reduction of personnel in the organization. However, the company has made significant efforts to overcome various obstacles and maintain the continuous growth of the business. The company also places importance in taking care of all stakeholders, including employees and customers.
In order to provide customers with good service, delicious food, convenient delicacies and bakery selection expansive, and to create confidence in our service for all customers, the company has developed and changed the way the team works in both the store and support units to maximize efficiency. We provide employees with the ability to work more than just one area, using technology systems as tools for both store and support systems. Additionally, we offer training courses for interns in advance to have the necessary skills to serve customers quickly, ensuring customer satisfaction according to our policy of "Customers are our top priority.”
At the same time, the company continues to be responsible for various projects continuously, such as waste and pollution reduction through waste separation and plastic reduction, which will have a sustainable impact on the environment in line with government policies. The company pledges to continue to develop the business in a continuous manner, to lead to sustainable growth, and with the determination of employees, management, and support from customers and shareholders, the company moves forward steadily, with profits that can be paid as bonuses to employees as a reward for their hard work, dedication, and commitment. Additionally, the company will distribute dividends to all shareholders.
On behalf of the board of directors, we would like to express our gratitude to our shareholders, business partners, customers, as well as all the executives and employees who have supported and entrusted the company throughout the years. As we approach our 50th year, we remain committed to maintaining and improving the quality of our products and services, ensuring they are valuable satisfactory and efficient impressive. Moreover, the management and employees of S&P will continue to work together to ensure the standard of our food and bakery service business.
